At Aurastone, we stand behind the quality of our products and are committed to your satisfaction. This Warranty Statement outlines the terms under which we offer warranties for products purchased through our website https://auraston.com.
1. Warranty Coverage
We offer a limited warranty against manufacturing defects in materials and workmanship for a period of 6 Dyas from the date of purchase.
This warranty covers:
2. What Is Not Covered
This warranty does NOT cover:
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Damage caused by misuse, accidents, negligence, or unauthorized modifications.
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Normal wear and tear, scratches, or discoloration.
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Damage due to improper installation, handling, or maintenance.
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Products purchased from unauthorized resellers or third-party websites.
3. Claim Process
To make a warranty claim:
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Contact us at aurastoneveneer@gmail.com with your order number, a detailed description of the issue, and clear photos or videos showing the defect.
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Our support team will review your claim and may request additional information if needed.
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If the claim is approved, we will offer you a replacement, repair, or refund at our discretion.
4. Limitations of Liability
Our liability under this warranty is limited to repairing, replacing, or refunding the product.
We are not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use the product.
5. Shipping Costs for Warranty Claims
If your warranty claim is approved, we will cover the shipping costs for sending a replacement product.
In cases where the product is found not to be defective, you may be responsible for any return shipping charges.
6. Changes to This Warranty Policy
Auraston reserves the right to modify this Warranty Statement at any time without prior notice.
Any changes will be posted on this page with an updated effective date.
